Privacy & Legal

Last updated: 7 September 2026

Lumen Web Studio is the trading name of Rebecca Anne Stephenson, a sole trader (autónoma) based in Spain.

Business information

Business owner: Rebecca Anne Stephenson
Trading name: Lumen Web Studio
Business / service address: Carrer de Bilbao 60, Poblenou, Spain, 08005
Email: hello@lumenwebstudio.com
Website: lumenwebstudio.com
Tax identification number: Z3130711W

Lumen Web Studio is operated as a sole trader and is not a separate legal entity from Rebecca Anne Stephenson.

Any prices shown on this website are indicative starting prices and may vary depending on the scope and requirements of each project. A final price will be provided before any work is agreed.

Privacy Policy

This Privacy Policy explains what personal information we collect when you use our website, contact us or book a call, and how we use and protect that information.

1. Who is responsible for your information

For data protection purposes, the data controller is:

Rebecca Anne Stephenson trading as Lumen Web Studio
Carrer de Bilbao 60
Poblenou, Spain, 08005
hello@lumenwebstudio.com

If you have any questions about how we use your personal information, you can contact us using the email address above.

2. Information we collect

We may collect personal information when you contact us or interact with our website, including:

  • your name;

  • email address;

  • phone number, if you choose to provide it;

  • company or organisation name;

  • information you include in a contact form or enquiry;

  • information you provide when booking a call;

  • correspondence between you and Lumen Web Studio; and

  • limited technical information such as IP address, browser or device information and server logs where generated as part of operating and securing the website.

We only ask for information that is reasonably necessary for the purpose for which it is collected.

3. How we use your information

We may use your personal information to:

  • respond to enquiries;

  • discuss potential projects or services;

  • prepare proposals or quotations you request;

  • arrange and manage calls or meetings;

  • provide services to our clients;

  • maintain appropriate business records;

  • operate and protect our website and systems;

  • comply with legal, tax, accounting or regulatory requirements; and

  • establish, exercise or defend legal claims where necessary.

We do not sell your personal information.

Submitting an enquiry does not subscribe you to marketing communications.

4. Legal bases for processing

Depending on the circumstances, we process personal information on the following legal bases:

Taking steps before entering into a contract — for example, when you contact us about a potential project or request a quotation.

Performing a contract — when we need information to provide agreed services.

Legitimate interests — such as responding to enquiries, communicating with clients, operating our business, maintaining business records and keeping our website and systems secure, provided those interests are not overridden by your rights and interests.

Legal obligations — where information must be retained or processed to comply with legal, accounting, tax or regulatory requirements.

Consent — where we specifically rely on your consent to process personal information. Where processing is based on consent, you may withdraw your consent at any time.

5. Contact forms

When you submit an enquiry through our website, we use the information you provide to understand and respond to your enquiry.

We may retain correspondence for a reasonable period to manage follow-up communications and maintain appropriate business records.

If an enquiry does not result in a client relationship, we will delete or anonymise the information once we no longer have a reasonable business or legal need to retain it.

6. Booking a call

We use Cal.com to provide online appointment scheduling.

When you book a call, you may provide information such as your name, email address and information relevant to the meeting.

Cal.com processes booking information as a service provider. Information relating to a booking may also be shared with calendar, email or video-conferencing services where necessary to arrange and conduct the meeting.

You can review Cal.com’s privacy information on its own website.

7. Service providers

We may use trusted third parties to help operate our business and website, including:

  • website hosting providers;

  • email providers;

  • website and form infrastructure;

  • scheduling services;

  • calendar and video-conferencing providers;

  • security and backup services;

  • accounting or professional advisers; and

  • contractors assisting with our services where access to information is necessary.

We only share personal information where reasonably necessary for the relevant business or service purpose.

Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate data protection and confidentiality obligations are in place.

8. International transfers

Some service providers may process personal information outside the European Economic Area (EEA).

Where this happens, we take appropriate steps to ensure that any international transfer of personal information is lawful and that appropriate safeguards are used where required by applicable data protection law.

9. Cookies and similar technologies

Our website does not currently use non-essential cookies or similar technologies for advertising or behavioural tracking.

The website may use strictly necessary technical storage where required for security, operation or functionality.

We do not currently use services such as Google Analytics, Meta Pixel or Google Ads tracking.

If we introduce analytics, advertising or other technologies that require consent, we will update this notice and provide appropriate controls before those technologies are activated.

10. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting or regulatory requirements.

Retention periods therefore vary depending on the type of information and our relationship with you.

For example, information relating to an enquiry may be retained for as long as reasonably necessary to manage the enquiry and any resulting relationship. Client and financial records may need to be retained for longer periods where required by applicable law.

11. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or storage system can be guaranteed to be completely secure.

12. Your rights

Depending on the circumstances and applicable data protection law, you may have the right to:

  • access personal information we hold about you;

  • request correction of inaccurate or incomplete information;

  • request deletion of your personal information;

  • request restriction of certain processing;

  • object to certain uses of your personal information;

  • receive certain personal information in a portable format; and

  • withdraw consent where processing relies on consent.

To exercise your rights, contact hello@lumenwebstudio.com.

You also have the right to lodge a complaint with the relevant data protection supervisory authority if you believe your personal information has been processed unlawfully.

If you are located in Spain, you can contact the Spanish Data Protection Agency (AEPD).

13. Third-party websites

Our website may contain links to third-party websites or services.

Once you leave our website, those third parties are responsible for their own privacy practices. We recommend reviewing the privacy policies of any third-party websites or services you visit.

14. Changes to this notice

We may update this page when our services, website technology or legal obligations change.

The latest version will always be published here, together with the date it was last updated.

15. Contact

For questions about this Privacy Policy or how we handle personal information, please contact:

Rebecca Anne Stephenson
trading as Lumen Web Studio
Carrer de Bilbao 60
Poblenou, Spain, 08005
hello@lumenwebstudio.com